Using Private Browsing
What is Private Browsing?
If you or another member of your family use a personal Microsoft account, or one provided by another school or organisation, you may find that those login details are stored (or 'cached') on your computer. These details may then be automatically passed to Microsoft when attempting to access an HBHS form, and will fail the login due to the account not being part of HBHS.
In this instance, please use a Private / Incognito window in your web browser, which will not reference any saved data, or remember any browsing history / login details . On a desktop or laptop, you can launch a Private / Incognito window by right-clicking your web browser icon, and selecting 'New private / incognito window'. On mobile devices this can also be achieved by following the guidance here for iOS and here for Android.
Accommodate Multiple Students using one home computer
Multiple students in one household can use the same home computer to access all schoolwork. Each student using a shared computer may find it beneficial to use a 'private browsing' (or 'incognito') window within their web browser, to ensure that cookies and other people's user credentials are not saved and passed-through mistakenly. This will minimise the risk of authentication issues occurring, whereby you may end up logging into a different account which has been used on that computer before.
Open a new private window by right-clicking on the web browser icon on the taskbar at the bottom of your screen, and selecting the relevant option. Different browsers name private windows slightly differently - in Microsoft Edge it's called an 'InPrivate' window, on Google Chrome it's called an 'Incognito' window, and on Macs it's simply called a 'Private' window.
