Multi-Factor Authentication (MFA)
Introduction:
Multi-factor authentication (MFA) is a means of adding extra security to your Microsoft Office 365 account.
With MFA enabled you'll be required to provide more than one authentication method to access certain parts of your account at www.office.com or when changing your password.
You can watch a video about setting up MFA here: How to register for Azure Multi-Factor Authentication - YouTube
** PLEASE NOTE: all HBHS staff accounts are required to have MFA enabled in order to access resources from home. **
Activate Multi-Factor Authentication (MFA):
You can manage and check the current status of your MFA setup here: https://aka.ms/MFASetup. If preferable, you can use this link to bypass the following steps 1-3.
1. To activate MFA on your Office 365 account, navigate to www.office.com and sign in using your school email address (e.g. smitha01@hernebayhigh.org) and password.
2. Once signed in, click your name / icon in the top right hand corner, and from the resulting drop-down menu select View account.
3. At the next screen select Security Info > Update Info
4. You will then see any existing MFA methods linked to your account, as well as the option to add a new one.
You can choose to provide secondary authentication either by using codes sent via SMS to your mobile phone, or by downloading and using an app named Microsoft Authenticator, which will notify you when sign-in attempts are made, and give you the option to approve or deny them.
** We recommend adding both methods, as this will assist in account recovery should you buy a new phone, or lose access to Authenticator. **
5. Follow the relevant steps below to add your mobile phone, the Authenticator app, or both.
Add a Phone:
- Enter phone number and select Text me a code.
- After you enter the code, select Next. You will see a prompt that says "SMS verified. Your phone was registered successfully."
Further information and troubleshooting steps can be found here:
Set up SMS sign-in as a phone verification method (microsoft.com)
Add Microsoft Authenticator:
- Select Authenticator app.
- Follow the on-screen instructions to download and install the Microsoft Authenticator App. You can also search for it in your app store.
- Click Next, then follow the instructions on the next screen. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device.
- Open the Microsoft Authenticator app on your mobile phone. Select to allow notifications (if prompted), select Add account from the settings (cog) icon in the upper right-hand corner, and then select Work or school account.
- Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you selected 'Work or school account' in the last step.
- Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device to test your account.
- Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification.
Further information and troubleshooting steps can be found here:
Set up the Microsoft Authenticator app as your verification method